These IoT Challenges Pose the Biggest Threat to Customer Satisfaction and Retention

Vikas Agrawal - April 14, 2017 - Customer Think
URL 3 Min

The Internet of Things (IoT) has been hailed as one of the biggest disruptive forces of the 21st century – and for all the right reasons. We are now speaking to our cars, refrigerators, and home appliances; things that would have landed you in a mental asylum about two decades ago. The network of devices making up the IoT has dramatically changed how we interact with the world around us, and whenever it works, it’s always a sight to behold.

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